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Thursday, November 16 • 11:30am - 12:30pm
Member First Innovation @ USAA: Innovating During Catastrophe

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USAA’s purpose drive approach to Innovation rose to the challenge during recent Hurricane Harvey.  Members in Rockport, Port Aransas, and Corpus Christi asked the question:  “Can USAA use the pictures from their drone technology, put them on a public site for all of our members to search their address and see the impact the storm had to their homes?” USAA was able to create a differentiated experience for our impacted members and better still the general public in just 12 hours.


Speakers
avatar for Christina Nickel

Christina Nickel

Executive Director, USAA Labs


Thursday November 16, 2017 11:30am - 12:30pm
Room 18CD

Attendees (11)